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Terms of Service | Stics and Stones
Stics and Stones
The Fine Print

Terms of Service

Last updated 22 July 2026

These Terms of Service govern your access to and use of www.sticsandstones.com and any purchase you make from Stics and Stones. By visiting the site, creating an account, or placing an order, you agree to these Terms. If you do not agree with them, please do not use the site or place an order.

01

Who we are and what we sell

Stics and Stones is a handmade jewelry studio. Throughout these Terms we refer to ourselves as Stics and Stones, we, us, or our, and to you, the visitor or customer, as you. We design and hand finish gemstone bracelets, necklaces, bangles, pendants, and jewelry sets from genuine natural stone, along with a line of hand turned pens. Everything we sell is created for you to enjoy and to wear or use, and is offered for sale through the site.

02

Eligibility

To place an order, you must be at least 18 years old, or the age of majority in your place of residence, or have the permission and supervision of a parent or legal guardian who agrees to be bound by these Terms. By ordering, you confirm that the information you provide is accurate and that you are legally able to enter into this agreement.

03

Products, natural variation, and accuracy

We work hard to describe and photograph our pieces accurately. Because our jewelry is made from natural stone and finished by hand, color, pattern, size, and natural inclusions vary from piece to piece and may differ slightly from the images shown, which can also appear differently depending on your screen. Some stones are dyed or enhanced, and this is noted on the relevant product pages.

We do not guarantee that product descriptions, images, pricing, or other content are complete, current, or free of errors, and we reserve the right to correct any errors and to change, update, or discontinue products and content at any time without prior notice.

04

The nature of our products

Our stones and jewelry are sold as decorative, artisanal items. Any traditional, cultural, or metaphysical associations that may appear in our descriptions are shared for general informational and cultural interest only. They are not claims that any product provides medical, healing, therapeutic, or health benefits, and nothing on the site is intended as medical advice or as a substitute for care from a qualified health professional.

If you have a health concern, please speak with a licensed professional. You purchase and use our products understanding that they are jewelry and decorative goods.

05

Pricing and payment

All prices are listed in United States dollars and are shown on the product pages and at checkout. We may change prices, offers, and promotions at any time, though changes will not affect orders we have already accepted.

Payment is processed securely through our payment providers, and by placing an order you authorize us to charge your chosen payment method for the total amount shown, including any applicable taxes and shipping. You are responsible for providing accurate and current billing and contact information.

06

Orders and acceptance

Your order is an offer to purchase. An order confirmation or acknowledgement does not by itself mean we have accepted your order. We reserve the right to accept, decline, limit, or cancel any order at our discretion, including where a product is out of stock, where there has been a pricing or description error, or where we suspect fraud or unauthorized activity. If we cancel an order that has already been paid for, we will issue a refund for that order.

07

Shipping and delivery

We ship orders according to the options shown at checkout. Delivery time frames are estimates and are not guaranteed, and we are not responsible for delays caused by carriers, customs, weather, or other events outside our control. You are responsible for providing a complete and correct shipping address.

Risk of loss for physical items passes to you once the order is handed to the carrier. If an item arrives damaged or incorrect, please see our Return and Refund Policy.

08

Returns and refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy, which forms part of these Terms. Please review it for the conditions, time frames, and steps that apply to your purchase.

09

Intellectual property

The site and its content, including text, product descriptions, photographs, graphics, logos, and the Stics and Stones name and branding, are owned by Stics and Stones or its licensors and are protected by intellectual property laws. You may view and use the site for your own personal, non commercial shopping purposes.

You may not copy, reproduce, republish, distribute, or use our content or branding for any other purpose without our prior written permission.

10

Acceptable use

When using the site, you agree not to use it for any unlawful or unauthorized purpose, not to interfere with or disrupt the site or its security, not to attempt to gain unauthorized access to any part of the site or its systems, and not to copy, scrape, or harvest content or data from the site using automated means without our permission. We may suspend or restrict access to anyone who misuses the site.

11

Accounts

If you create an account with us, you are responsible for keeping your login details confidential and for all activity that takes place under your account. Please notify us promptly if you believe your account has been used without your permission. We may suspend or close accounts that are used in breach of these Terms.

12

Reviews and submissions

If you submit a review, comment, photo, or other content to us or through the site, you confirm that it is truthful and that you have the right to share it, and you grant us permission to use, display, and share that content in connection with our business. We may edit, decline to post, or remove content that is unlawful, misleading, offensive, or otherwise inappropriate, at our discretion.

13

Third party links and services

The site may contain links to third party websites or use third party services, such as payment processors and shipping carriers. We provide these for convenience and do not control and are not responsible for the content, policies, or practices of any third party. Your use of a third party service is subject to that party's own terms.

14

Disclaimers

Except as expressly stated in these Terms or our Return and Refund Policy, and to the fullest extent permitted by applicable law, the site and our products are provided on an as is and as available basis without warranties of any kind, whether express or implied. We do not warrant that the site will always be available, uninterrupted, or error free.

Nothing in these Terms is intended to exclude or limit any rights you have under applicable consumer protection law that cannot legally be excluded or limited.

15

Limitation of liability

To the fullest extent permitted by applicable law, Stics and Stones and the people who work with us will not be liable for any indirect, incidental, special, or consequential losses arising out of or relating to your use of the site or your purchase of our products. Where liability cannot be excluded, our total liability to you for any claim will not exceed the amount you paid for the product or order that gave rise to the claim.

This section does not limit any liability that cannot be limited under applicable law.

16

Indemnification

You agree to indemnify and hold harmless Stics and Stones from any claims, losses, or expenses, including reasonable legal fees, arising out of your misuse of the site, your violation of these Terms, or your violation of the rights of any other person.

17

Governing law and disputes

These Terms and any dispute arising from them or from your use of the site are governed by the laws of the United States and of the state in which Stics and Stones is established, without regard to conflict of law principles. Before starting any formal action, we ask that you first contact us so that we can try to resolve the matter directly, as most concerns can be settled quickly and informally.

If a dispute cannot be resolved that way, it will be handled by the courts located in the jurisdiction where Stics and Stones is established, and you agree to that venue to the extent permitted by law.

18

Changes to these Terms

We may update these Terms from time to time to reflect changes in our business or in the law. When we do, we will post the updated version on this page and change the date shown at the top. Any updates take effect once posted, and your continued use of the site or placing of an order after that means you accept the revised Terms. Please check this page from time to time so you stay informed.

19

General

If any part of these Terms is found to be unenforceable, the rest will remain in full effect. Our failure to enforce any part of these Terms is not a waiver of our right to do so later. You may not transfer your rights or obligations under these Terms without our consent, and we may assign ours in connection with a sale or reorganization of our business.

These Terms, together with our Return and Refund Policy and any other policies posted on the site, make up the entire agreement between you and Stics and Stones regarding your use of the site.

Questions

Contact us

If you have any questions about these Terms, please contact us at support@sticsandstones.com or through the contact page at www.sticsandstones.com/pages/contact. We are happy to help.

Stics and Stones
www.sticsandstones.com
Effective 22 July 2026